Privacy Policy
Our commitment to your privacy
Webglue Agency SRL (“Webglue”, “we”, “us” or “our”) values your privacy and is committed to protecting the personal data you share with us. We treat all personal information as strictly confidential: we never sell, barter or otherwise transfer it to third parties without your express permission, except where the law requires or this Policy permits.
This Policy explains what data we collect, why we collect it and how we use, store and protect it when you visit webglue.ro or interact with our services.
Who we are (data controller)
Legal entity: Webglue Agency SRL
Trade Register: J9/809/2023
Registered office: Str. Aleea Policlinicii 7, bl. G12, ap. 57, Braila, Romania
E‑mail: [email protected]
Phone: +40 743 792 363
For the purposes of the EU General Data Protection Regulation (“GDPR”), Webglue Agency SRL is the Data Controller of the personal information collected through this Website.
Information we collect
| Category | Examples | Legal basis |
|---|---|---|
| Identification & contact data | name, e‑mail, phone, company, job title | Contract performance / legitimate interest / consent |
| Preference & profile data | service interests, marketing preferences | Legitimate interest / consent |
| Business information | campaign budgets, historical results, goals (as provided by you) | Contract performance / legitimate interest |
| Usage data (aggregated) | pages visited, time on page, browser type, device, approximate geo‑location (via IP) | Legitimate interest (site analytics & security) |
| Technical & log data | IP address, cookies, audit trails, error logs | Legitimate interest (fraud prevention & security) / legal obligation |
We do not collect sensitive special‑category data unless you voluntarily provide it and it is strictly necessary for the requested service (Art. 9 GDPR).
How and why we use your data
We only process personal information when we have a lawful ground under Art. 6 GDPR. Typical purposes include:
Service delivery & account management – to respond to your enquiries, schedule consultations, provide proposals and perform any contract we enter into with you.
Improving our Website & services – to analyse aggregate behaviour, run A/B tests and enhance user experience (legitimate interest).
Marketing communications – to send newsletters, offers or event invitations you have opted‑in to receive. You may unsubscribe at any time.
Fraud detection & security – to maintain audit logs, prevent malicious activity and ensure the integrity of our systems (legitimate interest / legal obligation).
Recruitment – to evaluate job applications and manage the hiring process (steps prior to contract / consent).
Legal & regulatory compliance – bookkeeping, tax, reporting and cooperation with competent authorities where required by law.
We do not engage in automated decision‑making that produces legal or similarly significant effects on you.
Retention
We keep personal data only for as long as necessary to fulfil the purpose it was collected for, plus any additional period required by law (e.g. five years for fiscal records). When data is no longer needed, we securely delete or anonymise it.
How we protect your data
Technical measures – encrypted connections (HTTPS/TLS), firewalls, access controls, regular security patching and monitoring.
Organisational measures – internal policies, data‑protection training, role‑based access (“need‑to‑know”), confidentiality agreements with employees and service providers.
Third‑party processors – only trusted vendors who provide sufficient guarantees of GDPR compliance and who are bound by data‑processing agreements.
Cookies & tracking technologies
Our Website uses first‑party and third‑party cookies for essential functionality, analytics and marketing. You can manage your cookie preferences via your browser settings; however, disabling certain cookies may impact site performance. For details see our Cookie Notice (available on the Website).
Electronic communications
By submitting a form, downloading a resource or otherwise expressing interest in our services you consent to be contacted by e‑mail, phone or SMS (including automated messages) for the purpose you requested. You can withdraw your consent at any time via the unsubscribe link in any marketing e‑mail or by contacting us.
If you become a paying client, we will continue to contact you regarding project performance and account matters as part of our contractual obligations.
International transfers
We primarily store and process data within the European Economic Area (EEA). If we transfer personal data outside the EEA (e.g. to US‑based SaaS providers) we rely on adequacy decisions or standard contractual clauses (SCCs) to ensure an equivalent level of protection.
Your GDPR rights
You have the right to:
Access – obtain confirmation whether we process your personal data and a copy of that data.
Rectification – have inaccurate or incomplete data corrected.
Erasure – request deletion where the data is no longer necessary or you withdraw consent.
Restriction – request we limit processing in certain circumstances.
Data portability – receive your data in a structured, commonly‑used format and transmit it to another controller.
Object – object to processing based on legitimate interests or direct marketing.
Withdraw consent – where processing is based on consent, without affecting the lawfulness prior to withdrawal.
To exercise any of these rights, e‑mail us at [email protected].
Complaints
If you believe we have not handled your data correctly, please contact us first so we can resolve the issue. You also have the right to lodge a complaint with the Romanian supervisory authority:
Autoritatea Naţională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
B‑dul G‑ral Gheorghe Magheru nr. 28‑30, Sector 1, 010336 Bucharest
www.dataprotection.ro
Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last updated” date. Continued use of the Website after such changes constitutes acceptance of the revised Policy.
By continuing to use this Website, you acknowledge that you have read and understood this Privacy Policy.
